APAC HQ
Shenzhen, China
R&D Center & Manufacturing
Let's Automate Your Future
Connect with our team of 100+ engineers and automation specialists. Whether you need a custom robotics solution or immediate technical support, we're here 24/7.
Serving 10,000+ enterprises across 50+ countries
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Global Service Network
With 200+ patents and deployment across 50+ countries, local support is never far away
Americas
San Jose, USA
Sales & Service Center
Europe
Stuttgart, Germany
Technical Support Hub
SE Asia
Singapore
Regional Distribution
Product Manuals & SDK
Access open SDK documentation, SLAM navigation guides, and integration APIs for Ironhide, HAMMER, and Forklift series.
Visit Developer PortalSetup & Maintenance Videos
Step-by-step guides for laser SLAM mapping, obstacle avoidance calibration, and battery maintenance.
Watch on YouTubePriority Support Ticket
Existing customers: Submit detailed technical issues with robot serial numbers for expedited 4-hour response.
Open TicketBecome a Reeman Partner
Join our network of system integrators and distributors. Leverage our 10 years of robotics expertise and 100-engineer R&D team.
- Exclusive territory rights
- Technical certification programs
- Lead sharing program
Common Questions
Standard lead time is 4-6 weeks for Ironhide autonomous forklifts. For bulk orders (10+ units), we recommend contacting sales for scheduling optimization and potential volume discounts.
Yes, we offer comprehensive on-site installation and training services. Our engineers will guide your team through laser SLAM mapping, fleet setup, and safety protocols to ensure seamless deployment.
Our open SDK provides API access to navigation algorithms, sensor data, and fleet management. Developers can build custom integrations, modify behavior patterns, and connect to existing WMS/ERP systems.